After-sales service assistance by telephone

CRIOTHERM ZETA PLUS S.R.L. guarantees to all customers to provide technical support and assistance in the following ways:
 

SERVICE CONTRACTS

ico_contr-ass
Those users who so desire, can subscribe to the “Service and Maintenance Contract” in order to receive support by telephone.
The subscription to the contract involves an annual cost which permits one to receive priority telephone support, speaking directly to our experts.

For further information and for the costs of the contract please contact our sales department on .

 

PAY PER INCIDENT

ico_payperincident
It is possible to activate a telephone support and assistance service for the resolution of a unique specific problem (e.g. assistance in the configuration of plantMANAGER functionalities, software upgrades, etc.) even at a certain distance in time from the date of purchase of the product or indeed without having subscribed to a service contract.

The pay per accident/event modality involves a lump sum cost for the service assistance (typically several hours concentrated within a single day).

For further information and for the costs of the contract please contact our sales department on .

 

RESERVED ACCESS AREA

ico_areariservata
Accessible only to those who have subscribed to the service contract.
 
RESERVED ACCESS AREA